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Dish Network

 
Dish Network

Six months and still not able to resolve as issue with Dish Network.

A user of Dish Network for several years I chose to upgrade to HD

because of a $100 dollar rebate offer. I explained to the customer

service person that was the reason I was upgrading. They did not offer

a lot of HD programming at the time but for the rebate I would go

ahead and upgrade. The CS person said she would set me up with

everything I would need for the rebate. I had to wait for the first

bill to complete my rebate form and I made sure everything was filled

out correctly and mailed it off in plenty of time. A short while later

I get a letter stating I am not eligible for the rebate. "You do not

meet the program qualification required for the offer". So I check and

yes I do have the programming necessary for the offer. I have spent 6

months talking to people and to three different secondary people that

have assured me that they can get me the rebate. Each month I get a

bill and no rebate. I am sick and tired of the run around and I would

certainly not recommend Dish Network to anyone.


The bill dated Feb., 14 2007 shows DishHD Gold w/Locals 74.99 under

"Partial Charges" and not on any bill since.

From: Message Author (click here to email author)
Date: Monday, 22-Oct-07 13:06:29 CDT

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