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capital One credit card

 
credit card
capital one
Capital one Box Salt Lake City UT 84130
salt Lake City, UT 84130
US
www.capitalone.com/disputes

I have a credit for a limit of 300 dollars and I paid over 54.00 last month the balance left was 300. they charged me a 39.00 dollar over the limit fee because of a 5.43 finance charge that is cray also I paid my bill for August on the 24th online and it was not posted until the 26th so i was charged alate charge even though i paid it on the due date, Then was the membership fee that i did not know was due which cost me another 39.00 over the limit charge foer a credit card that i cannot even use I do no think i should have to pay the last39.00 over the limit because of the 5.43 finance charge of course i cannot talk to a real person about this ----there is no way to contact one i also have my car with capital one --- TheY ARE horrible

From: Message Author (click here to email author)
Date: Sunday, 21-Oct-07 19:47:39 CDT

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on sep. 24,2009 I was charged 139.99 from TLG*GREAT FUN 12300933,I did not do this transaction on my card.I never talked to these people or gave them my creditcard number,so why am I beening charged for it.

From: Message Author (click here to email author)
Date: Sunday, 25-Oct-09 06:17:30 CDT

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I was charged a fee of $150.00 from country inns&swuites on Aug 06 of 2009 and this is not mine I rented two rooms for $91.39 ea for one nite and was charged for that. Floyd Werner

From: Message Author (click here to email author)
Date: Friday, 18-Sep-09 06:31:33 CDT

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I went through that with capitalone and they said they would waive any kind of a membership fee in the future to keep me as a customer. It laste 2 years and all the sudden it came back.They would not remove it because they knew that I was going to cancel the card. thyeir excuss was the new credit card bill recently passed. Great company.

From: Message Author (click here to email author)
Date: Monday, 07-Sep-09 15:18:04 CDT

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capitalone has had simailer proublems in past i live one zip code away from where my payment was do on the 22nd of the month should take one to two days max to receive my payment i have two cards always sent together same envolope

always sent 5 days before due one was posted on time one was prossed on the

25th so i made a commplant and the very next month i had to mail my payments had to be sent 3 states awayfrom seattle to oakland califori

and said my payment the month before should have been sent 15 days prior to do date to arive on time and would not retern late charge even though both payments were sent in same envolpe one was on time other was 5 days late very but woudnt revererce late charges + moved payments further ayway have had numorace increases in intrest rates whates in your wallet better not be capital one you or they suck i feel taken advantage of ntice as of feb 17th informs me of new percentage rate from 15.15 perc to 17.9 after apoxx 6 years with late two times 2or three years ago once becuse there mistake and have to decline these changes and lose use of there card on may 17th 09 i say shered whates in your wallet because they suck call your B.B.B. to report there busnese practeses im paying my acount to a other creidt card on one the other im cashing out poss both with your complants we who use this co make them powerful shreed your cards to day you suck capital one we the pepole need to stand together

From: Message Author (click here to email author)
Date: Thursday, 19-Feb-09 02:01:54 CST

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I have missing money and i want to know why.

From: Message Author (click here to email author)
Date: Friday, 13-Feb-09 19:33:59 CST

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I was charged 9.95 by EPOCH.COM 1310664581 ON dec.31. I did not buy this and I want it removed

From: Message Author (click here to email author)
Date: Sunday, 01-Feb-09 09:41:50 CST

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PREVIOUS BALANCE 726.85

PAYMENT & CREDIT 25.00

BALANCE 701.85

FINANCE CHARGE 6.09

BALANCE 707.94

PURCHASES 38.50

BALANCE 746.44


I have a card limit of 750.00, I should not have been charged a 39.00 overlimit

From: Message Author (click here to email author)
Date: Saturday, 24-Jan-09 10:01:30 CST

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I was charged $48.99 from lifenutra. This was not an authorized charge and I want it taken off my bill please.

From: Message Author (click here to email author)
Date: Monday, 29-Dec-08 16:43:47 CST

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capital one charged me an overlimit fee last month because of a membership fee that i didn't even know i owed..the membership fee is what put me over the limit and i don't think that's right.

From: Message Author (click here to email author)
Date: Friday, 26-Dec-08 11:58:51 CST

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Regarding:4115-0770-3251-1695


Received statement and was charged $39.00 over limit charge, when credit

available was still $13.43


Request remove over limite charge


Matthew L. Topee

M Topee Limited

From: Message Author (click here to email author)
Date: Wednesday, 10-Dec-08 15:58:52 CST

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I had a similar problem with them. Their finance charge (at a random date), brought my account to $1 overlimit, which entitled them to charge me another $40 overlimit fee.

However, I was able to call them and dispute the overlimit charge. They refunded the $40 back succesfully. Sometimes I feel lack of knowledge in their support people (looks like they outsource nighttime support to another country) - so I found it better to call during the day, people then seem to be more qualified and able to help.

From: Message Author (click here to email author)
Date: Monday, 20-Oct-08 09:06:33 CDT

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I AM SO DISGUSTED WITH CAPITAL ONE. I have tried on numerous occasions to take a person's name off of the company card, but they wouldn't do it unless she told them in person. I told them that she was terminated and I wanted to either cancel the card or take her name off. I faxed them everything they requested, but they still wouldn't cancel. Now, the previous employee has been using the card for her own personal use. What do I do now?

From: Message Author (click here to email author)
Date: Wednesday, 08-Oct-08 14:33:46 CDT

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I was charged for on line games POGO..for $39.99...they were and never was authorized to charge my card....this has been a problem for 3 years now. Last year Capitol One got this off and now here it is again...I also was charges $39.00 overage....I will try again to get to POGO and ask them to reply to you also...please take both charges off my accout asap..

My new phone # (708) 352-2008

Diane Bandola

From: Message Author (click here to email author)
Date: Wednesday, 01-Oct-08 12:29:40 CDT

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We have had 2 Capital One cards for several years. Recently we paid off both of them because we are so sickened at the almost criminal way Capital One does business. They have changed our due dates, changed their addresses, raised our interest fee from 7.9% to 24%

ALL WITHOUT NOTIFICATION!! tHE DAY AFTER WE PAID OUR CARDS OFF i CALLED AND THEY SAID WE HAD A CREDIT BALANCE OF $680.73. tHIS WEEK i RECEIVED OUR STATEMENT AND THE CHARGED US $124.85 FINANCE CHARGES ON A CREDIT BALANCE. tHIS IS IT. wE ARE GETTING LEGAL ADVICE. iT'S LIKE THEY THINK THEY DON'T HAVE TO ANSWER TO ANYONE AND CAN JUST DO WHAT THEY WANT.

From: Message Author (click here to email author)
Date: Thursday, 04-Sep-08 13:14:55 CDT

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I have recived a bill for 39.00 on a card that was never activated so I'm not paying it.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Saturday, 30-Aug-08 17:55:14 CDT

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BECAUSE I WAS CHARGED $39.00 OVER THE LIMIT FEE FOR .68CENTS, AND NOT BECAUSE I USED THE CARD TO BUY ANYTHING BUT BECAUSE OF THE FINANCE CHARGE IT WENT OVER. I PAYED THE MININUM THEY TOLD ME TO PAY. AND THEY DID THIS 2MO'S IN A ROW.WHY DIDNT'T THEY ADD THIS INTO THE MINIMUM PAYMENT. THE REASON IS SO THEY CAN BILL YOU AN OVERLIMIT FEE EVERY MONTH OF $39.00 IT DID NO GOOD TO CALL THEM AND TELL THEM I WAS CUTTING UP MY CARD AND GETTING ANOTHER CHARGE CARD TO PAY THEM OFF. OVER .69 CENTS THEY HAVE LOST A LONG TIME CUSTOMER. YOU WOULD THINK THEY WOULD TRY TO DO SOMETHING TO KEEP YOU AS A CUSTOMER FOR A LOUSY .69CENTS.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Saturday, 23-Aug-08 16:13:19 CDT

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Capital One set limits and then let's you go over that limit, so they charge

39.00. it is setting you up so they can steal from you, paiding off card so they will not steal from me again,

I have not had a credit line that the company wants you to go over 4.29 or .01 so they can charge you

From: Message Author (click here to email author)
Date: Saturday, 12-Jul-08 15:10:57 CDT

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My husband wants to pay off his capital one card but they say he has to pay a membership fee that's not due until august I told them he will not be a member any longer when he pays it off so why should he pay a membership fee the lady said they could not take it off what a ripoff company.

From: Message Author (click here to email author)
Date: Monday, 07-Jul-08 17:14:58 CDT

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I have the same issue with Capital One. The finance and monthly charges, not my spending, caused my account to go over the limit. Capital One, a company that appears to have gotten very greedy and lustful for money, charged me an over the limit fee of $39. Then the company forced me to pay double what I typically pay in a minimum payment to cover the over the limit. I paid it but guess what - the over the limit fee was charged again! Apparently the high minimum payment they forced me to pay was not sufficient to reduce the limit to a point where the finance and monthly charges would not take the balance to the top.


This is a very disgusting, disreputable act since I cannot figure out what my finance charge is monthly! Capital One now has me in a vice in which if I keep making the minimum payment, over the limit fee of $39 will be charged to my account monthly.


I suggest we act now collectively against this incredibly destructive practice. Any suggestions? One is to publicize this, another is to collective contact Capital One - not its customer service but its HQ and document Capital One's complaints. I do not think the public will side with Capital One. Anyone think we might have a lawsuit?

From: Message Author (click here to email author)
Date: Tuesday, 24-Jun-08 09:43:27 CDT

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sealy, tx 77474

I have a credit line of 4500. I have throat cancer and had my larynx removed and have it in both lungs.For months I have been trying to get payment protection to do something.They are very rude and will do nothing but charge my account.I contacted customer service at capitol one and they were even more sarcastic.I wanted to cancel payment protection and was told it would take 45 days and I would be charged until then. What can I do?

From: Message Author (click here to email author)
Date: Tuesday, 13-May-08 18:22:51 CDT

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i also paid mine on time and here is my bill 39.00 pastdue

5.00 monthly fee

39.00 overlimit fee

4.65 payment protection fee

this a 500.00 limit and i owed 430.00

and i sent 50.00 in and now i get this bill total 566.31 and get this 25.15%

on top of that, i allways make sure there is 7 days before due date, icall and told them to cancel,but they told me to pay in full before they can.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Tuesday, 22-Apr-08 18:03:34 CDT

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SAME thing has happened to me! This business is totally dishonest and true, there is no one to talk with there- same recording on ALL the numbers!


I want out and I am reporting this dishonest Capital One. DON'T leave home if you have only a Capital One card!

From: Message Author (click here to email author) (has asked not to receive email)
Date: Monday, 24-Mar-08 15:09:57 CDT

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It's extremely frustating when you call about a dispute and the only contact you can make is a recording. Remind me ,just what's so great about a Capitol One Card?

Someone has change my limit,not once ,but twice.My bill states one limit,and when I call the 1800 number I get a second limit.Let me miss a payment,I'm sure they,ll call me.

From: Message Author (click here to email author)
Date: Sunday, 03-Feb-08 19:54:31 CST

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