Maytag Neptune II
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Maytag Neptune II ------=_NextPart_001_0004_01C813E7.069CC690 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable To Whom It May Concern: When your first Neptune washer did not do so well, I admired your = integrity when you sent your customers a rebate on your recall. My = husband and I took the money and put it toward your Neptune II. I = regret that. I hear that you no longer produce that model and I am not = surprised. I have had a number of irritating, time-consuming and labor = intensive problems with that machine. I really enjoyed the front = loading of the first Neptune and was looking for the same thing without = the odor problems that came with it. My husband and I were told by a = salesperson at the Home-Depot in Keene, NH, that the Neptune II was such = a machine because though it was a top loader, it had no central = agitator, just these neat paddles. I have had enough of the paddles! = Rarely does a load of laundry go through that I don't have to re-arrange = the contents (dc). So I wait...and wait for the machine to unlock, = re-position the contents, and the paddles promptly do their thing and = the whole load is unbalanced again. Okay.., so I remove ALL the water-logged contents into a plastic = bin , dripping all over the floor, and let the machine start again. It = empties the water, using about 90 seconds, at which point I hit the = Pause, put the clothes back in--minus a LOT of the water--and Press = Start. The load usually finishes. I shouldn't have to do this. I do have an option. I can fill the machine to the brim, and then = it usually runs through. But then I have to dry the clothes in two = cycles to get a dry load. This should not be necessary. The only = cycles that get me anywhere near what I need are the Bulky and the = Handwash. I'm looking for you to do something for me that will clear your name = and re-instate your integrity. As it is, I am not happy with your = product. Please change my mind before I replace this appliance with one = from your competitor. Sincerely, Suzanne R. Sullivan, 8 Jericho Rd., Rindge, NH 03461, (603) = 899-5766, Email User ------=_NextPart_001_0004_01C813E7.069CC690 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=3DContent-Type = content=3Dtext/html;charset=3Diso-8859-1> <STYLE></STYLE> <META content=3D"MSHTML 6.00.2900.3199" name=3DGENERATOR></HEAD> <BODY id=3DMailContainerBody style=3D"PADDING-LEFT: 10px; FONT-WEIGHT: normal; FONT-SIZE: 10pt; = COLOR: #000000; BORDER-TOP-STYLE: none; PADDING-TOP: 15px; FONT-STYLE: = normal; FONT-FAMILY: Verdana; BORDER-RIGHT-STYLE: none; = BORDER-LEFT-STYLE: none; TEXT-DECORATION: none; BORDER-BOTTOM-STYLE: = none" leftMargin=3D0 topMargin=3D0 acc_role=3D"text" CanvasTabStop=3D"true" name=3D"Compose message area"><!--[gte IE 5]><?xml:namespace = prefix=3D"v" /><?xml:namespace prefix=3D"o" /><![endif]--> <DIV>To Whom It May Concern:</DIV> <DIV> </DIV> <DIV> When your first Neptune washer did not do = so well, I admired your integrity when you sent your customers a rebate on your recall. My husband and I took the money and put it toward your = Neptune II. I regret that. I hear that you no longer produce that = model and I am not surprised. I have had a number of irritating, = time-consuming and labor intensive problems with that machine. I really enjoyed = the front loading of the first Neptune and was looking for the same thing = without the odor problems that came with it. My husband and I were told by = a salesperson at the Home-Depot in Keene, NH, that the Neptune II was such = a machine because though it was a top loader, it had no central agitator, = just these neat paddles. I have had enough of the paddles! Rarely = does a load of laundry go through that I don't have to re-arrange the contents = (dc). So I wait...and wait for the machine to unlock<IMG title=3D"Sad smiley = emoticon" style=3D"FLOAT: none; MARGIN: 0px; POSITION: static" tabIndex=3D-1 alt=3D"Sad smiley emoticon" = src=3D"cid:000201c81408$8da27fb0$E08997E2 AT Ken" MSNNonUserImageOrEmoticon=3D"true">, re-position the contents, and the = paddles promptly do their thing and the whole load is unbalanced again.</DIV> <DIV> Okay.., so I remove ALL the = water-logged contents into a plastic bin , dripping all over the floor, and let the = machine start again. It empties the water, using about 90 seconds, = at which point I hit the Pause, put the clothes back in--minus a LOT of the = water--and Press Start. The load usually finishes. I shouldn't have to = do this.</DIV> <DIV> I do have an option. I can fill the = machine to the brim, and then it usually runs through. But then I = have to dry the clothes in two cycles to get a dry load. This = should not be necessary. The only cycles that get me anywhere near what I = need are the Bulky and the Handwash. </DIV> <DIV> I'm looking for you to do something for me = that will clear your name and re-instate your integrity. As it is, I am = not happy with your product. Please change my mind before I replace = this appliance with one from your competitor.</DIV> <DIV> </DIV> <DIV>Sincerely, Suzanne R. Sullivan, 8 Jericho Rd., Rindge, NH 03461, = (603) 899-5766, Email User</DIV></BODY></HTML> ------=_NextPart_001_0004_01C813E7.069CC690-- From: Message Author (click here to email author)Date: Sunday, 21-Oct-07 12:33:54 CDT Business: Reply Online Consumer: Comment On This |
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