Complaints.com

concert ticket scam from Gotickets.com

 
Go tickets, inc
chicago, il
www.gotickets.com

Gotickets.com of Illinois sold us concert tickets on-line without informing

us that:


a) it wasn't the actual singing group but impersonators,


b) they were charging THREE TIMES face value of the tickets. In Texas,

that's call scalping, and there are laws against it.


They would not refund the money nor accept the tickets back for refund. They

claim we agreed to their conditions, however, their conditions are not

clearly stated nor easily found on their website.

Then they told us they were going to continue charging our credit card for

charges we were NOT authorizing.

 

 

GoTickets, Inc. BBB MEMBER:

YES CONTACT:

Mr. Brian Chappell ADDRESS:

N/A

, PHONE:

919 481-4868 FAX:

919 481-9101 Website:

_www.gotickets.com_ (http://www.gotickets.com)

 

The "ticket broker" Goticket.com is nothing more than an Internet scalping

agency. They do NOT state verbatim that they are selling tickets "above face

value." They state there is a "fee" for their service. No one would agree that

a 200% ADDITION to the face value cost of the tickets is a reasonable "fee".

It is scalping. If this company were in Texas, they would run afoul of the

scalping laws.


Obviously we thought the outrageous high price was because the group ABBA,

disbanded since 1983, had reunited for one or more select performances, and

NOTHING on Goticket.com's website said anything to the contrary. NOWHERE, other

than the words, "The Show," was there ANY indication that this was NOT the

original singing group.


This scam outfit is obviously capitalizing on an easy mistake to make,

taking GREAT CARE NOT to alert any potential customer that they were NOT buying

tickets to the original group, i.e., a description of the show mentioning

IMPERSONATORS rather than the original artists.


Further proof of this comes in the search words they entered used to direct

Internet surfers to their website: "ABBA tickets."


"ABBA tickets" would mean tickets to ABBA, NOT tickets to impersonators.

Indeed, when I entered the search words, "Abba impersonators" into my Google

search engine, THEIR website did NOT appear.


The search words THEY chose to bring them customers would be the words

customers would use to find ABBA, NOT ABBA impersonators. And they KNOW that.


This scam company should be required to state the face value of any tickets

they sell, and a breakdown of the amount they are adding on top; and they

should be required to clearly state what artists are performing, i.e., if it is

a touring company of a Broadway musical, they should have to state "NOT THE

ORIGINAL BROADWAY CAST." Or "NOT THE ORIGINAL SINGING GROUP."


Their game is to let people make an erroneous assumption by misguiding and

intentionally NOT revealing ALL the information, then NOT making good on a

refund.




************************************** See what's new at http://www.aol.com

From: Message Author (click here to email author) (has asked not to receive email)
Date: Tuesday, 16-Oct-07 12:10:11 CDT

Business: Reply Online   Consumer: Comment On This

Comment On This


I recently purchased a ticket from gotickets.com and paid $15 for an overnight shipment. Two days later and I still haven't gotten the tickets via fedex, so I check online and it's not there. Then I look at the email PDF invoice they gave me and it shows that the tickets were going to be shipped one week after I purchased it which negates me paying $15 to get them overnight. Gotickets wont give me an answer and they wont pick their phone. I still haven't received my ticket and the show is a few days away. Don't buy from Gotickets.com, this company is shady.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Wednesday, 26-Nov-08 00:57:31 CST

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

concert
scam
ticket
Search our consumer complaints database
Browse complaintsdatesdates