PeoplePC charges people for service they do not have!

Peoplepc is billing me for service I do not have and they refuse to stop the account & to stop billing me. The customer service person was rude and said, that I would have to fax another number the information to get the account closed. She stated, because it was fraud she could not stop the account. Does it make sense that they would let me keep being billed and keep the account active if it was fraud? NO! I ask to speak with a supervisor, after 18 minutes of holding the same rep. came back and said, there was no supervisor available. When I told her I would report them to the Better Business Bureau, she hung up on me. I then called back and was told that the dept. I needed to speak with had closed and I would have to call back tomorrow. I have wasted 45 minutes and still am being billed for service I do not have and have NOT used. I have had highspeed wireless cable through Suddenlink Cable for years and even told the Peoplepc rep. I could send the statements to prove it.

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I cancelled my peoplepc.com internet service on1-28-09 and talked with charmaine.As of today 2-5-09 I talked to WaMu card services and you took a payment off for this month and you shouldn't have,I want that money returned to my account right away.My reference #33571164 is what she gave me when I called and cancelled.THANK-YOU MRS.FRANCIS MCGOWAN

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I too am having problems with peoplepc billing me for a service that I no longer have. 4 months ago we bundled with another company and I called peoplepc and cancelled the service. They have been stealing money from my checking account for the past 4 months. And to add to that, my original monthly bill was $18.00 and some change. I am now being billed $7.98 monthly for what? I called customer service and told them whats been going on, and the Representitive asked if I had proof that I cancelled the account even after asking proof of address, and the password I had used when I had the account. After getting doubletalk and going around and around, I finally told this person that i was calling my bank and having stop payment initiated and the response I recieved was "That is your option". The bank obliged me and if that doesnt work, they told me to just get another account number and be done with it. Ok this is good, but I still have to pay $29.00 for the stop payment and I'm still out the money they have stolen from my account.This is ridiculous, is'nt there anything that can be done to stop this company from ripping people off?

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I cancelled my service with peoplepc in November of 2007 and yet they still in return charge me. I have had to put a block on my home phone service billing and STILL received a bill in the mail. I have called time after time and it still continues. I guess the only way to have someone listen is to speak to the supervisors. OH YEAH, I DID THAT TOOOOO!!!!! On 4 different occassions! Yet they still bill me for services i do not have. I guess they must be desperate for money since their service is so bad that they continue to bill customers 6 months after the canccellation request. Maybe they would be smarter to have cancellation requests either sent in to them in a written form or by email. At least with email you can keep a copy for confirmation records but then again thy would be to stupid to read them since they can't hear either. I must say I have never had such a difficult time cancelling a service that has not been used. Peoplepc should not be in business.