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the place furniture gallery store they are horrible disgusting furniture company

 
the place furniture galleries farmingdale ny
US

9/6/07 bought a living room set was charged then the salesman howard 199 tells me after he charges me i must wait 6 to 8 weeks i thought about it to long he thought i was going to cancel got a little mad by face expressions so i thought about it and okayed waiting within 8 weeks well nov 6 2007 came no notification of any kind called told me must must wait fo delivery another 4 weeks i said what your joking i hung up i called back well nice girl joann helped said just that must wait another 4 weeks i said i want to cancel and she okayed it to return money back


but delivery is disgusting store and salesmen did a poor job that howard 199 should be fired very poor

From: Message Author (click here to email author)
Date: Friday, 09-Nov-07 21:04:32 CST

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Hi, I'd like to introduce myself, I am Julia Jones the New Customer Relations Manager for The Place Furniture Galleries. I was hired because ownership is committed to developing a new 'World Class' customer service department. The entire department has been overhauled with new policies and brimming with highly motivated customer service representatives, dedicated to serving you. I know in the past we have fallen short of your expectations but ownership has heard your complaints and is responding to your needs. We would like to personally extend our apologies. Our only desire is to resolve the past in order to build a new relationship together, for a better future.


Thank you for reading this post,

Julia Jones

Customer Relations Manager

The Place Furniture Galleries

1640 Broadhollow Road

Farmingdale, NY 11735

(631) 843-9393


From: Message Author (click here to email author)
Date: Sunday, 26-Jul-09 15:35:42 CDT

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Most places that sell furniture have a delivery of 6-12 weeks, I really don't see what your problem is. If you wanted furniture immediately, you should have gone to Wal-Mart or Target.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Monday, 25-Feb-08 10:03:14 CST

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Keyword Tags

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farmingdale
furniture
galleries
gallery
horrible
ny
place
store
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