Whole Foods

As a consumer I have been shopping at Whole Foods for about two years. I always thought that the high prices were worth the food quality so I felt good shelling out my hard earned money for both prepared and unprepared foods.

I was very excited when El Segundo opened their own Whole Foods! Right in my neighborhood, how convenient.

Yesterday I purchased prepared meatloaf. When I served it for dinner my son noticed a hard piece of plastic?in the meatloaf. Not to be deterred we continued on but stopped dead in our tracks when my son reached a blue fully intact rubber band! On closer inspection I discovered the rubber band must have been cooked into the meat as a result of being dropped on the floor since it was in the center buried deep inside the meat loaf. There appeared to be "trash" cooked into the meatloaf and my son, being the sensitive person he is actually got sick with the idea that?he just ate "trash".

I assume the hamburger was dropped on the floor and then promptly (or not so promptly) picked up and added to the mix then cooked.

I am in the process of contacting the General Manager of the El Segundo Whole Foods store but when I called there this morning at 9:30 I was told "Bill" would not be in until around 11:00. I tried to contact the Regional office but got voice mail and I am not in the mood to leave a bunch of voice mails or play phone tag. I do not know what my next move will be but I still have this worrisome meatloaf, rubber band and all in my refrigerator.

I am horrified that a store that?claims to be "Top of the line" in prepared foods would let something like this happen and be so obviously careless and/or negligent.

Why am I telling you this story? Because I am outraged that I have trusted Whole Foods to be above the rest in all areas of service and feel I and others are paying high prices and being "duped". I think the public should be informed.

Thanks for listening.

Vickie

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