Unprofessional Resume's

I engaged 1-on-1 resume's.com to write a resume for a sales position I was applying for. 1-on-1 resume's.com charged 119.50 for a "professional" resume with a guaranteed turn around of 2-3 days (standard fee 89.95 + 29.95 rush service fee + tax). What I received was a list compiled of my experience that could have been written by a high school student. When asked to revise the document, the writer did not answer for 4 days. I was completely dissatisfied with the efforts of this "professional writer" and requested a refund of the purchase price. My first emails were ignored, my subsequent emails to the company were explained away as my fault for not detailing what I wanted written. If I had to explain how to write the resume to the writer, where was the professionalism of his writing ability. 1-on-1 resume's.com never sent a receipt for their lack of service, nor did they refund the fees. As a result, my credit card was charged and without documentation I had no means of disputing the charge. End result is I am out 119.50 for a fraudulent charge with no recourse. There is no professionalism at 1-on-1 resume's.com and no guarantee.