Chinese motor scooter complaint

I recently filed a very serious complaint against Jim Johnson and =

Bandit Motor Sports, 3390-C Roosevelt Blvd., Eugene Oregon, to the =

Better Business Bureau in Oregon, http://www.thebbb.org

I purchased a UC 250Z motor scooter in July of 2006 and took delivery in =

August of the same year. My complaint outlines;

a.. Warranty promises made, and never honored by Jim Johnson and =

Bandit Motor Sports.

b.. Geared sending unit at the front wheel is not matched to the =

tire size. thereby the geared sending unit is sending incorrect data to =

the speedometer and odometer, such as accurate speed and accurate =

mileages.

c.. Handlebars were incorrectly affixed onto the motor scooter, =

consequently they were crooked / misaligned.

d.. Also, there was body damage to the scooter upon delivery

e.. Fuel gauge did not correctly measure fuel remaining in the gas =

tank due to a stuck fuel float.

Bandit Motor Sports currently has an UNSATISFACTORY Better Business =

Bureau rating; http://www.thebbb.org Select "I am a Consumer" then =

under the category of "Check out a Business" and enter Bandit Motor =

Sports and then select their current address - 3390 Roosevelt Blvd.... =

They have 4 complaints rather than the 2 they represent on their web =

site - (Update, BMS no longer claims anything regarding their BBB =

status, but they did until recently say; We've been operation since =

January of 2003, and have only had 2 BBB complaints (easily resolved)

email me at Email User for an e-mail copy of my BBB complaint and =

the BMS response.

Comment On This

I agree with the guy who reported Bandit Motor Sports. The person trashing his report truely needs to learn about what to expect when buy a new prodcut. I have invesitgated Bandit Motor Sports and have found that their employees lied about certain aspects of their motor scooters. Bandit Motor Sports will be shut down sooner or late if I have any say. And I certainly do.

Comment On This

Just another example of someone who can't uphold his end of a deal and has to whine to everybody how the world is SO unfair! Some internet dealers will promise you anything to get you to buy. BMS, however, states the case plainly and up front. Not only do they do that, they will also offer advice and any assistance that is needed for a customer to get their scooter on the road. The poor sad person is complaining about how his speedometer is inaccurate. Grow up and get a clue! Nearly every scooter manufactured by every company in the world has an inaccurate speedometer! Why should you be special and have the only accurate one?! Some are better than others, but to expect a deeply discounted item that is basically a knock-off of another product to be far superior to the original is just not reasonable! "The handlebars were incorrectly affixed...consequently they were crooked/misaligned" Oh come on! You couldn't be bothered to get out a socket set and remedy the situation?! It's a simple fix that someone with the manual dexterity necessary to operate a keyboard and the physical strength to actually RIDE a scooter ought to be able to do. Now the fuel gauge problem, did you actually try anything that Jim at BMS suggested? Or were you expecting in home service on the scooter that you had paid half the money for that you would have paid a brick and mortar dealer? It's very sad that you are willing to try to ruin the reputation of an honorable man because you can't be bothered to take care of minor problems that are expected by anyone who actually researches buying a scooter online. If I seem harsh, please understand that I have little patience for people who do stupid things and then blame others. If you didn't realize after all the disclaimers on BMS's site, that you would be expected to take care of removing parts for warranty work, then you did a stupid thing. To try to punish BMS because you couldn't be bothered to actually READ those disclaimers is a fault in you, not BMS. I'm sad for you because it looks like you are not willing to take responsibility for your part in this. Hopefully, one day you will become an actual adult citizen of this country and learn that you should examine a situation before slandering someone in public. For now, I find you pathetic!

Comment On This

This is utter nonsense. All the listed problems are minor issues that could have been fixed with very little work. You bought a Chinese scooter for 1/3rd the cost of a Vespa and your warranty clearly said parts only. I bought 2 scooters from this dealer. They arrived with a couple of minor problems. He sent me the needed parts immediately and emailed me detailed instructions on doing the repairs, including photos from his shop. I fixed the scooters and they have run perfectly every since. You can spend your energy filing complaints or you can spend your energy fixing the problem. Obviously, you get off on whining instead of fixing.

Comment On This

As a consumer I expect a certain amount of quality from the things I buy. I also do my reasearch. If you did your reasearch you would know that some of these things happen when you purchase chinese products and you should be warry of the distributer. This all seems very petty to me and if you read most warrantys the things you describe are not covered in the first place. Bottom line you get what you pay for.