ZBsports.com

I am an avid internet shopper. I ordered running shoes from

ZBsports.com (AKA Zanzabarbazaar.com) in August. The shoes came but did

not fit. I returned them, but the package was "rejected" and ended up

back at my door.

I checked their website and it instructed me to call for approval of my

return. Shame on me for not checking first, so I called the number a few

times with no answer. I finally left a voicemail which was returned that

night. I was given my RA number and resent the shoes back to the

Philadelphia address. Both times they were sent first class with

Delivery Confirmation.

The return was not accepted and the box was returned yet again to me.

This is my first bad internet shopping experience.

I caution anyone using this website.

Dr. Kathy S.

Comment On This

they are still bad!! do not place any orders, for anything from this company. i've waited thirty seven days to get an order socks. they are simply terrible at customer service. several email requests for help went unanswered, and when they did answer, they said it would take 10-14 business days for my order. it had already been seventeen business days when they sent that response. worst experience ever in ordering on the internet and i've spent thousands $$$ online over the past few years.

Comment On This

I wish I had read your comment first. I also have had a bad experience with ZB Sports aka Zanzibar Bazaar. It took two weeks for me to receive my order, I called multiple times before being able to reach someone, to find out where it was and when my sneakers would arrive. In the mean time I ordered shoes from Zappos at 6PM on Thursday and they arrived at 11AM on Friday with free shipping both ways. I am returning my sneakers to zb sports and must pay postage and a 15% restocking fee. Stay away from this retailer.

Mary CR