npower deceived me
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npower deceived me Dear Sir/Madam, I am writing to complain and reveal about unfair marketing of = =91npower=92.
One day, one of =91npower=92s staff visited to my house on April. At that time, I said I didn=92t want to change my supplier too many = times., However, your staff kept explaining their service is cheaper than my = exist supplier. Therefore, I asked him =93Just give me a quotation if you want=94. That = was all. He asked too many things to me. So just I answered my basic details. I refused to say my account number even I didn=92t say my name. After a = while, I heard from my supplier, if I said my date of birth, it can be used as = a password for changing any thing. Hater that, unfortunately, I received a letter from them on 05/05/07. I was really unhappy, and I phoned and explained very clearly I didn=92t = want to change my supplier. But they sent an invoice. I am sure it was illegal. When he asked to sign on the paper, I asked the reason why I have to = sign here. He said it was no contract document just for recording for his visiting. = I have a witness. My son sat next to me at the time. Normally, I have paid around =A370 every month for gas and electricity = to my supplier. And also, whole my family had a trip more than one month from 17/07/07 = to 24/08/07. However, they charged to me =A3202. And now Collection Company started = to send a threatened letter. I am really disappointing them. They don=92t mind customer=92s feeling = and they don=92t have moral. I was going to pay just when then charge me reasonable amount. I sent letters 4 times to them but what they have done was just keeping saying I have to pay. I do not want the other customers to be victims like me and I would like = to reveal their wrong behaviours. Thank you for your attention. Younmee Lee MOORIM UK LTD Suite B, The Chandlery, Poole Road, Woking, Surrey, GU21 6DY Tel: 44 (0) 1483 215160 (Direct: 215163) Fax: 44 (0) 1483 728128 Email: Email User -------------------------------------------------------------------------= --- -------------------------------------------------------------------------= --- -------------------- The information contained in this email and any attachments may be confidential and is provided solely for the use of the intended recipient(s). If you are not the intended recipient, you are hereby = notified that any disclosure, distribution, or use of this e-mail, its = attachments or any information contained therein is unauthorised and prohibited. If you have received this in error, please contact the sender immediately and delete this e-mail and any attachments. No responsibility is accepted = for any virus or defect that might arise from opening this e-mail or attachments, whether or not it has been checked by anti-virus software. -------------------------------------------------------------------------= --- -------------------------------------------------------------------------= --- -------------------- From: Message Author (click here to email author)Date: Tuesday, 27-Nov-07 05:34:28 CST Business: Reply Online Consumer: Comment On This |
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