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npower deceived me

 
npower deceived me

Dear Sir/Madam,




I am writing to complain and reveal about unfair marketing of =

=91npower=92.


 


One day, one of =91npower=92s staff visited to my house on April.


At that time, I said I didn=92t want to change my supplier too many =

times.,


However, your staff kept explaining their service is cheaper than my =

exist

supplier.


Therefore, I asked him =93Just give me a quotation if you want=94. That =

was all.


He asked too many things to me. So just I answered my basic details.


I refused to say my account number even I didn=92t say my name. After a =

while,

I heard from my supplier, if I said my date of birth, it can be used as =

a

password for changing any thing.


Hater that, unfortunately, I received a letter from them on 05/05/07.


I was really unhappy, and I phoned and explained very clearly I didn=92t =

want

to change my supplier. But they sent an invoice.




I am sure it was illegal.




When he asked to sign on the paper, I asked the reason why I have to =

sign

here.


He said it was no contract document just for recording for his visiting. =

I

have a witness. My son sat next to me at the time.




Normally, I have paid around =A370 every month for gas and electricity =

to my

supplier.


And also, whole my family had a trip more than one month from 17/07/07 =

to

24/08/07.




However, they charged to me =A3202. And now Collection Company started =

to

send a threatened letter.




I am really disappointing them. They don=92t mind customer=92s feeling =

and they

don=92t have moral.


I was going to pay just when then charge me reasonable amount.




I sent letters 4 times to them but what they have done was just keeping

saying I have to pay.


I do not want the other customers to be victims like me and I would like =

to

reveal their wrong behaviours.




Thank you for your attention.




Younmee Lee


MOORIM UK LTD


Suite B, The Chandlery, Poole Road, Woking, Surrey, GU21 6DY


Tel: 44 (0) 1483 215160 (Direct: 215163) Fax: 44 (0) 1483 728128


Email: Email User



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From: Message Author (click here to email author)
Date: Tuesday, 27-Nov-07 05:34:28 CST

Business: Reply Online   Consumer: Comment On This

 

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