Victorinox India won't refund

Asked if they could ship Kirpan knives to California. Said yes. Ordered. Couldn't ship because of customs. Says they cannot refund my credit card. Called at 5:30 AM, waking entire family. Wanted personal bank info over e-mail, then went silent. Dishonerable. Out $180. Victorinox cannot seem to manage going global. Used to be a collector. Now I'm a complainer.