Earthlink - Do I have to pay?

Posted on Monday, November 26th, 2007 at 2:08pm CST by 8710d221

Product: Internet services

Company: Earthlink

Location: Bill Me Later - P.O Box 2394
Salt Lake City, Ut, US


Category: Other

On 8/14/07 I called Earthlink to cancel my e-mail account with them. I spoke to someone there who took my information and he gave me a confirmation # of 13069074.

In Sept. of 07 I received a bill from Bill Me Later of $21.00. I mailed a denial of payment along with my confirmation number. In November I received a letter stating that Eatthlink had denied that I ever canceled. I was told that I must pay the bill. I called Earthlink and was told that I had never called to cancel and that there was no such confirmation number and that I must pay the bill.


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