British Gas - regarding electricity supply
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British Gas - regarding electricity supply I'm at my wits' end trying to resolve a dispute with British Gas regarding electricity supply. The property concerned is a small cottage that my wife & I use on average between 6 and 10 days per month. Yet my electricity bills average over 㿲 per month (nearly ٟ,000 p.a.) I've checked with my neighbours, who are in full-time permanent occupation of their respective properties (these being similar to mine) & their bills average 㿲 per quarter. I therefore think that my bills should be between 㿊 and 㿞 per quarter ( say 𧶀 p.a.). British Gas' reaction has been to threaten disconnection, charge additional admin fees etc. Attempts at "meter accuracy tests" have stalled because they have failed to show up on 3 different appointments.As it is only a holiday home ,each time I've had to travel to the property & wait in all day for them. As the attached correspondence shows - they refuse to apply common sense. Can you please assist in resolving the issue. Many thanks Jose Goumal From: Message Author (click here to email author)Date: Thursday, 22-Nov-07 09:34:40 CST Business: Reply Online Consumer: Comment On This |
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