Terrible Lazboy experience
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Sofa and chair Lazboy Furniture Galleries Peoria, IL 61614 US I purchased a chair and sofa from Lazboy Furniture. I picked the swatch color that was attached to the sofa. I also wanted the chair to match. Five months after having the sofa and chair, I noticed the main pillows, accent pillows and arm rest covers didn't match on the sofa. I called Lazboy and they said I waited too long and there was nothing they could do. After threatening to sue, they found some material to make the items match the rest of the sofa. The sofa finally matches, but it doesn't match the chair. They say they can't guarantee dye lots. Buyer beware when dealing with Lazboy. Never got an apology or anything from Lazboy. From: Message Author (click here to email author)Date: Sunday, 11-Nov-07 16:30:30 CST Business: Reply Online Consumer: Comment On This Comment On ThisYou waited five months and then threatened to sue? I had a brand new entertainment center fall on me that was not in my home a week. I tried to sue and was told that since I returned it with the bunn feet that had fallen off of the piece I had no claim. I had to have a femoral bypass and have been in constant pain ever since this piece of crap fell over. Riverside Furniture was the manufacturer. All doctor bills, hospital bills, therapy bills etc. have been paid by me. I didn't have enough money to file an appeal to the judge's decision. I never even got my day in court. All because I didn't keep the bunn feet. That's justice for you. From: Message Author (click here to email author)Date: Monday, 21-Jan-08 21:30:08 CST Business: Reply Online Consumer: Comment On This Comment On ThisIf it took you six months to notice that your arm covers and pillows didn't match you must take a large portion of the blame. I think the store went above and beyond to find you fabric after that length of time. Most furniture is not made with arm covers any more because only nerds and people over 80 use them. From: Message Author (click here to email author) (has asked not to receive email)Date: Tuesday, 04-Dec-07 09:05:34 CST Business: Reply Online Consumer: Comment On This |
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