Automotive Parts

To: Email User

Showcars Bodyparts Unlimited

Warning!!! Do not purchase or order any auto panels or parts from

this company. I and many other customers have been lied to and ripped

off. In September 2005 I called Showcars and spoke with the owner Rob

Johnson about purchasing a 442 Oldsmobile fiberglass ram air hood for

my car. Mr. Johnson lied and told me he has one and in order to ship

the hood it has to be prepaid and to have the money, $1,202.68

including tax transferred to his personal account at the TD Canada

Trust Bank. So, like a trusting idiot, I did. . . Big mistake!

I patiently waited a few weeks and no hood arrived so I called Mr

Johnson and he lied and said that he was having trouble keeping guys

to work in fiberglass as they kept quitting. He said it will get

done, it will just take time and the one he had in stock was

apparently for someone else. I kept calling him about 2 or 3 times a

week, and every time I called he had a different excuse for not

making the hood. It would take too much time to tell you all the lies

and excuses, but you get the picture.

Eight months later, after what seemed like hundreds of phone calls,

the hood and wing arrived. The wing I had ordered later and paid for

by cheque, made out to Rob Johnson, for deposit into his personal

account for $287.83 including tax. This is highly illegal because

what he is doing is not reporting the sale of the hood, wing and the

tax he collected from me, to Revenue Canada. Mr. Johnson is playing a

very dangerous game with the tax department.

When I received the hood and wing, they were so poorly constructed

that they would not even fit on the car, I took photos of the mess

and shipped them back. I told Mr. Johnson that I want replacements by

the end of June, giving him 2 months to make new ones. Well, June

came and went and after many many phone calls, I asked him to forget

the whole thing and refund my money, which he said "we don't give

refunds here".

In late September 2006, just over a year later, he sent a replacement

hood and wing. The hood doesn't fit the car. This install was tried

by licensed auto body journeymen at a very reputable auto

restoration centre. So now I am stuck with this hood that won't fit

my car, nor will it fit any other 1970 Oldsmobile. Now I am hearing

of other guys that have gone through what I have. So I checked with

the Better Business Bureau in Kitchener Ontario, and found that

Showcars has 14 registered complaints and is not responding to the

BBB to resolve or address the complaint issues.

Showcars is located at:

258 Attwell Dr. , Unit 4

Otobicoke, Ontario M9W 5B2

Canada

Phone: 905-857-6345

Fax: 905-857-6346

Email Address: www.showcars-bodyparts.com

Save yourself a lot of grief and money and stay away from Showcars-

Unlimited. I wish I had.

Totally ripped off,

Ron

May 3, 2007