Expedia.ca

Expedia.ca.

I have recently booked a vacation with Expedia.ca to Disney world, figuring that I got a good deal and how hard could it be? Boy was I WRONG!! There have been nothing but miscommunications, delayed responses and worst of all very RUDE customer service people.

I have been treated and spoken to by a "customer service person" like I did not have any comprehension of the English language and helping me was a waste of her time. I have lodged an e-mail complaint and have spoken to a Manager, only to hear nothing..Not even a SORRY.

I have been told different things about my package..i.e.. Yes, I have the park Passes included, no, you do not. And when you e-mail then about a problem do not be in a hurry to hear back from them if you ever do.

It is not that I am a picky person, nor do I need to be coddled, but I don't wish for anything to go wrong with my $4,000.00, week vacation either.

So my advice, be very cautious when booking with expedia..I will NEVER do it again.

Karen