Ebay feedback removal policies

I want to make a long story short. I was recently the victim of fraud by a seller on Ebay. I won a photo CD containing reference material on a specific Star Trek studio model. I specifically asked the seller via eBay if any of these photos had been published. He assured me that all the photos came from his camera while he worked on the paramount lot. I paid immediately after winning and waited anxiously for the CD. Of course when it arrived I realized that all photos on the CD were copyrighted by Paramount, and therefore illegal to sell. I asked the seller for a refund of which he refused. I contacted Pay pal to complain and was happy to learn that Pay Pal after a few days refunded my money. I thought that was it until I received a negative from this seller. I promptly contacted eBay to ask for assistance in having the feedback removed as I believed the auction should not have been allowed to transpire in the first place. However, I understand that Ebay does not police their auctions. Ebay refused to remove the feedback stating that even though the actions of the person leaving the feedback may violate eBay policy, the actions are not related to the feedback and do not make the feedback removable. They have failed to make me understand how the sellers actions were not related to the sale. He left me negative feedback because I reported him for fraud. EBay has also removed my particular listing as well. Yet even in doing so, they refuse to remove the feedback. There is no law in existence that prohibits eBay from removing such feedback. The laws in existence protect eBay from refusing to remove feedback if they so wish. I have requested numerous times to speak with someone from eBay to which they refuse. And to date, no one from eBay can explain how feedback left in retaliation for reporting fraud is not considered abuse and not eligible for removal, nor related to a particular sellers actions!!

The message from eBay is quite clear. They are sorry that I have been the victim of fraud (proven by Paramounts legal department), and they are sorry I received the bogus feedback, but they refuse to aid me in it's removal, instead opting to allow this seller to call me a scam artist which in turn questions my integrity.

Obviously there is nothing I can do, and eBay will continue to play stupid. I hope JK Rowling wins her lawsuit and eBay is FORCED to make some changes.

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There is a forum I found on the internet that is free, and helps with Ebay, PayPal, business and the law. Just post any question, the experts will answer it if it has not already been answered!

Feedback removal is a heavy topic there.

The forum has a lot of expert advice on it. http://www.modeeworld.com/forums I found advice there about how to avoid EBAY suspensions, get past PayPal limitations, also lots of detailed help on creating your own business, getting past trademark violations, VERO and lots more. Plus general advice on how best to sell on EBAY, what sells the best, how to get the best price for your product, really everything related to EBAY and internet business.

Also advice about how EBAY really works and how PayPal really works. The inside scoop.

Beautiful forum. I was made a moderator of the forum and I love it!

Comment On This

There is a forum I found on the internet that is free, and helps with Ebay, PayPal, business and the law. Just post any question, the experts will answer it if it has not already been answered!

Feedback removal is a heavy topic there.

The forum has a lot of expert advice on it. http://www.modeeworld.com/forums I found advice there about how to avoid EBAY suspensions, get past PayPal limitations, also lots of detailed help on creating your own business, getting past trademark violations, VERO and lots more. Plus general advice on how best to sell on EBAY, what sells the best, how to get the best price for your product, really everything related to EBAY and internet business.

Also advice about how EBAY really works and how PayPal really works. The inside scoop.

Beautiful forum. I was made a moderator of the forum and I love it!

Comment On This

I has the same complaint against eBay. I

had a winning bid on a item, paid for item and Seller refused to ship(winning

bid too low-no reserve). After eight days seller returned funds and left a

negative feedback that I didn't pay. I

sent eBay customer support copy of refund check and emails from seller that fund were being returned but eBay

still refuses to remove feedback that

was left in retaliation for my negative

feedback for not shipping paid for item.

After the fact, I found that this seller

has an extensive history of this type of

action but eBay ingnores problems to

keep seller and associated commissions.

We need a responsible organzation to

provide competion to eBay as this function has placed profit above integrity.