Remington Oaks Apartments / Alliance Home Management / Hurst, TX

Remington Oaks Apartments managed by Alliance Home Management in Hurst, TX.

I've lived in this apartment for 11 months and thankfully will be moving out

in a couple of weeks. Within three weeks of moving in the air conditioning

began to leak water.

The air conditioner is located in the ceiling in the bathroom. When it

leaks it starts dripping around the edge of the ceiling cover, which is 2'

by 3 1/2'. It drips water over the sink the entire floor and the toilet. I

put my kitchen garbage can, my bathroom garbage can and several other

containers out, but they don't catch all the water. There is at least 5

gallons of water collected (the kitchen garbage can is half to three

quarters full) by the time I get home from work or get up in the morning.

The air conditioning starts leaking every 20 to 25 days. It takes them at

least 3 days to come up and take a look at it, it often takes 7 days for

them to have someone come up to fix it. That works out to one week a month

with a puddle on the bathroom floor to constantly wipe up, the cover of

always blows open by the second day and dumps more water then hangs open in

front of the bathroom light and mirror and its impossible to use the toilet

without having water dripping on your head, back and legs. Really, its so

much fun I don't know why I'm even considering moving.

In August and September of last year when the tempature was over 110

degrees, the air conditioning would not cool below 90 degrees. I called

consistently to have them fix it, it was over 2 1/2 months before it was

actually cooling the apartment.

I was happy when winter arrived, believing that most of my problems would be

over until the spring. Much to my surprise just after Thanksgiving there

was no longer any hot water in the building. It flexuated from tepid to

cold. This was not resolved until mid January. I would literally wrap in a

blanket after taking a shower or was reduced to sponge baths when the water

was too cold to use. I heated water in the kitchen to wash my hair.

The people in the office will either very nicely tell you they will help and

"make sure someone will be out to fix that today" which is a lie, because

noone shows up that day or the next or the next and you end up calling

repeatedly without any resolution taking place. Or, my personal favorites,

the people in the office who treat you with utter contempt for daring to

approach them with a problem. They all know that the air conditioning is

horrific but will treat you like you're the problem.

I have a friend who also had an apartment here who had a problem with the

heating. When she turned the heater on (this is any tempature above 50

degrees) it would melt some fuse and heat up to 110 degrees and not shut

off. They refused to repair it and wouldn't move her to another apartment.

They do not put any money into maintaining these apartments. This is a

miserable place to live - don't ever consider renting here.