Silkies - Owned by Hosiery Corporation International Inc.

May 29, 2007

Pat Corpora

President/CEO

HCI Direct, Inc.

3050 Tillman Drive

P.O. Box 8530

Bensalem, PA 19020-8530

RE: Unsolicited Silkies pantyhose addressed to Doris Byrd

Pat Corpora,

Your company sent a package of hosiery to my home addressed to my mother. In the letter accompanying the package, it stated that it contained the free hosiery that was promised to her and signed by “Eve Stonebury”. Please advise how “Eve” was able to promise my mother anything since she passed away in January 2006.

During the months after my mom passed, I discovered a bill your company sent her threatening to send her to collections, if it was not paid immediately. Your company sends a “free gift” as a setup to bill the recipients for unwanted products mailed to them automatically. Since I had no idea that your company practiced such unscrupulous marketing/sales techniques, I was forced to pay the bill without dispute. According to your customer service department, you nor your company cared that you were sending an elderly, blind and sickly woman, products she did not ask for nor did she need. Therefore, I sent payment in full to your Philadelphia office c/o Harold Wheeler, Billing Account Manager, in August 2005. If I knew then what I know now...

If you ever send another package to my home address, I promise that I will report your company to every complaint bureau known to man and seek whatever legal action possible. In other words, I am ordering your company to cease sending me order forms, products or anything associated with your hosiery. Erase my address, my phone number, my name and my deceased mother’s name from your databases immediately.

I suggest that you and your VP of Marketing and Customer Service, Karen Arbegast, find some other means of increasing sales. I realize your company is attempting to come back from bankruptcy, but give up the scheme of taking advantage of unsuspecting people by using unethical sales tactics. I wouldn’t touch your products if you paid me to wear them.

Signed,

Stacey Woody

Comment On This

You may be interested to learn that my wife was the recipient of a similar approach in the UK last year. In her case the unsolicited product sent under the guise of 'free samples' was an 'anti-ageing moisturiser', with a bill that was followed up by a threatening letter after the company did not receive payment.

Today, having challenged this, I received a totally unapologetic letter from their 'Customer Services' in Liverpool including an SAE label with which to return their goods.

This is an organisation that I/we shall avoid at all costs in the future and whose activities will now be reported to Trading Standards in the UK