PERRI/FAIRLIGHT COSMETICS FAIRLIGHT COSMETICS.COM GOTHAMWAY.COM HOMEPEELS.COM

Perri/Fairlight Cosmetics

Homepeels.com

Fairlightcosmetics.com

Gothamway.com

Mailing Address: Fairlight Cosmetics/Perri

PO Box 76524 Highland Heights, KY 41076 Phone: (513) 871-037

DON'T ORDER FROM THIS COMPANY... WHICH GOES BY THE NAMES PERRI/FAIRLIGHT COSMETICS, HOMEPEELS.COM, FAIRLIGHTCOSMETICS.COM OR GOTHAMWAY.COM. I ORDERED TWO JARS OF AN EXPENSIVE 30% Glycolic and Lactic Acid Treatment Cream-GlyMed Physician Elite, 2 oz. AND WAS SHIPPED ONE JAR AFTER PAYING FOR TWO JARS VIA PAYPAL (DIRECTLY FROM MY CHECKING ACCOUNT). WHEN I INQUIRED TO THE COMPANY AS TO WHEN THE OTHER JAR WILL BE SHIPPED, THEY REFUSED TO ANSWER MY INQUIRIES AND LOCKED MY ACCOUNT... CHANGING THE PASSWORD SO THAT I COULD NO LONGER ACCESS MY PREVIOUS ORDER ONLINE. I CONTACTED THE DISPUTE RESOLUTION THROUGH PAYPAL AND PERRI/FAIRLIGHT COSMETICS, HOMEPEELS.COM, FAIRLIGHTCOSMETICS.COM OR GOTHAMWAY.COM (AS THEY ARE KNOWN BY) TOLD PAYPAL THAT MY CLAIM FOR THE ADDITIONAL JAR WAS FRAUDULENT, THAT THREE INDIVIDUALS CHECK THE PACKAGE PRIOR TO SHIPMENT AND THERE HAD TO BE TWO JARS IN THE PACKAGE. THEY BASICALLY CALLED ME A LIAR. THE RESPONSE FROM THE COMPANY WAS SUBMITTED TO PAYPAL BY AN INDIVIDUAL NAMED SANDY. THEY HAVE YET TO RESPOND TO ME DIRECTLY. I HAVE APPEALED TO PAYPAL BUT HAVE NOT HEARD BACK ON THE APPEAL. THE COMPANY CLAIMED THAT CUSTOMERS CAN FILE FRAUDULENT CLAIMS AGAINST LARGE COMPANIES BUT SINCE THEY ARE A "SMALL" COMPANY THEY CAN'T ALLOW CUSTOMERS TO FILE FRAUDULENT CLAIMS. SINCE I PAID FOR TWO JARS OF CREAM AND RECEIVED ONLY ONE.... I AM THE ONE WHO IS BEING TREATED FRAUDULENTLY. THIS COMPANY HAS STOLEN FROM ME AND I ADVICE YOU NOT TO DEAL OR PURCHASE FROM THIS COMPANY.

Comment On This

I doubt that this is a company - I do believe it is someone operating from her home - I ordered from "her" and did not receive my order but my cc was charged - she gave me a ups tracking number but of course the item was not shipped - the only communication was via email through her web site- no phone #- she "blocked" me out after a week or so I was no longer able to communicate - I was persistant with ups and finally learned from them that the pickup address was a private residence and a pickup was never made - I was fortunate in that my cc company credited my account (over $150) - what a rip off

Comment On This

Hi,

I had also had an unsatisfactory experience with this company.

I ordered a Salycilic acid peel and have not recieved anything for over a month. I have emailed them several times for shipping and tracking details as they promise but have not gotten any response and will be forced to try and get a refund on my credit card and go through all that hassle due to a compnay that does'nt deliver!!!