Dish TV customer care is atrocious

Dish TV's after sales service and customer care are non-existent. A day after installation, the signal vanished. The dealers appeared to have vanished as well, as they refused to answer their phones.

Complaints to dish TV customer care were of no avail, so we stopped payment of the cheque. Even that took three weeks to register! Finally, service was restored and a fresh cheque issued.

Thereafter, the signal has vanished again and despite FIVE complaints and promises of rectification within 48 hours, no one has shown up.

After having surfed the web and found that I am only one among dozens of hapless consumers who have suffered endless aggravation from Dish TV, I am contemplating approaching the consumer court, so that Dish TV is forced to clean up its act once and for all.

Any one who would like the join in the petition, please email.

Bhavdeep Kang.

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I've had Dish less than 3 weeks. It took 4 days and 5 phone calls to activate all the free channels they offered. Thursday both systems went blank. I was told the local outlet needs to fix it or Dish would charge me for a service visit. Nobody showed up Friday so they rescheduled for Saturday. Nobody showed up Saturday So Now I was told Sunday. You're right, the local install company is gone back to Utah. Class action I'm there. They threaten to charge me service visit and tell me I have a contract. So do they - to provide the service.