Harassment from AIRTEL

Hi there,

I have a mobile connection from airtel with number 98459-73889.I received a

message from the airtel asking me to submit the residence proof in view of

the government order.

I duly submitted the following documents to the airtel outlet at 80ft road,

koramangala,bangalore on the 20th of March 2007 and the same was duly

accepted.(A self attested Photo, passport xerox,copy of bank passbook and

latest statement along with the self declaration form duly filled)

Inspite of this, i could not make my outgoing calls from yesterday(30

mar,2007).I had called up the customer care and the customer care gave me a

code thro which i can activate the service.The code did not work and the

customer care executive said,i shall try later as there could be a network

problem.But, it never worked.

Now, i find that i am unable to make incoming calls from today(31 march

2007) evening.

I called up the customer care who seem to be very careless and not customer

friendly.The customer care executive says the documents could have been

misplaced by them and hence i have to submit a fresh set of documents again.

Now, AIRTEL makes the customer suffer for their own mistake which is

ridiculous and unacceptable.

Airtel office doesn't acknowledge the receipt of the documents from the

customers which makes life even more difficult.

I hope some action is taken on this and that my mobile services shall

restore at the earliest.

You can also refer to my calls(recoreded) to customer care made today(4

calls).

Regards,

S.Ramya Palanivelan

COPY sent to:

(1)TRAI,

(2)Mr.Sunil Bharti Mittal, CMD, Airtel

(3)Complaints.com,

(4)Airtel customer care.

_________________________________________________________________

Post ads for free. On new MSN Classifieds.

http://www.yello.in/home.php?utm_source=hotmailtag&utm_medium=textlink&utm_content=in&utm_campaign=intro