Complaint against DISH TV , India regarding poor service/ after sales supportt

Dear Sir,

Buying a dish is a one time process. The strength of

the company lies in the after sale service/ support.

My recent experience with Dish TV shows that the after

sales support of Dish TV is pathetic and deplorable.

We recently moved from Delhi to Noida. The Dish TV had

to be reinstalled. It took them 5 days to visit our

premises for re-installation and we paid them Rs.

350/-. Barely two days later, we stopped getting the

signal.

I registered another complaint and was told that I

would have to pay them Rs.150/- again, for no fault of

mine, as the dish would have be realigned. The request

No. 6055522 was generated on 25.3.2007. Was promised

that the complaint would be attended with 24-48 hours.

Till today i.e 29.3.2007 no one has turned up. I have

been calling up at their customer care numbers every

day, but to no avail. Missed all matches of the world

cup.

The service is deplorable, pathetic and disgusting.

Customer should not fall for the free

subscription,being offered . Please ask the service

provider about the down time response.

Thanks.

Sanjeev Narula

+919810274452