Centennial Wireless / Cell Phones

Centennial Wireless

Warsaw Indiana

Dear Complaints.com

My name is Mitchell Bumgardner, and I wish I would have found out about

this site about a year ago before I actually got a contract through

Centennial. I haven't had anything but problems since day one of being

their customer. The guy that I went through Derek F screwed everything

up on multiple accounts. I complained numerous times and actually talked

to Centennial workers out of a neighboring city and they said they have

heard the same thing about him and are surprised that hes still employed

there. Well from the get go I haven't had a steady bill from them there

have always been "taxes" or something of that nature that has always

made my bill fluctuate. I got a family lined added to my account because

I was told it would only be 35$ added onto my current bill which should

have been roughly 100$. Immediately after that my bills were around 120$

- 150$ every month. I soon got tired of this and well I hit a financial

low and haven't been able to pay a damn on my cell phones cause I was

laid off of my place of employment. I talked to someone from the

centennial chat and they told me if my phone line was suspended then I

will not be charged for those dates. I got a bill earlier this month for

510$ cause I was still getting billed. Now they have gone to the point

of invading my privacy and calling people that I have made a phone call

too. I am sorry but is this not against the law? If anyone knows please

email me. I would just like to say that I am extremely unsatisfied with

Centennial and their incompetent personnel.

I just want to let people know what they are getting into before they go

to a place like Centennial I would recommend everyone to Verizon pretty

much anything but Centennial

Sincerely

Mitchell Bumgardner

Email User