RCA TV model number F32650

I purchased a RCA TV 32 inch screen for over $600. dollars. I purchased this TV in 2002. It broke last year in March. I contacte RCA for help and no one responded to my email.

I then took the TV to get it fixed. Now it is broken again. I called RCA this time. Their response to me was defensive and their attitude was this is my problem.

I explained to them that I invested allot of money into this TV and now am having to continue to invest money for a TV that is only 5 years old. Most TV's I have owned have lasted three times over. Could you give me some advice as a consumer on how I can get this resolved. One more note when I asked to speak to a supervisior the service person refused.

Thank you for you attention

Diane

Comment On This

Diane you and me and a LOT of other people are finding out that RCA PRODUCTS are no good! If RCA will not help you, then threaten them, and tell them that you will write to the NEWSPAPAERS and TV NEWS programs complaining about how bad RCA products are. And tell them, like **(I)** did, that I will never buy another RCA procduct! And I told them that I will tell all my friends and ANY people I meet NOT to buy any RCA products! Go to http://tv.rca.com/en-US/home.html

Clcik on CONTACT. And write or call their contact number (877)794-7977 and tell RCA this, and tell your friends.

Comment On This

I have the same TV with the same problem. I think RCA should have a recall based on the number of identical problems I have read about with this TV.