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CORRECTED SPELLING ERRORS , PHONE BILL PROBLEM

 
CORRECTED SPELLING ERRORS , PHONE BILL PROBLEM

I BOUGHT A BEAUTY SALON IN NEW JERSEY AND I TOOK OVER THE PHONE SERVICE. THE OLD OWNER HAD 2 SERVICES. ONE WAS SPECTROTEL AND THE OTHER WAS ATT. ATT CHARGES 16 CENTS A MINUTE FOR LONG DISTANCE SERVICE. AND SPECTROTEL CHARGES 6 CENTS A MINUTE. I CALLED ATT AND TOLD THEM TO CANCEL SERVICE IN OCTOBER AND I FAXED THEM A SIGNED FORM IN OCTOBER. I ALSO FAXED AND CALLED SPECTROTEL IN OCTOBER TO GIVE ME LONG DISTANCE SERVICE.

I USED THE SPECTROTEL SERVICE FOR LOCAL AND ALOCAL LONG DISTANCE AND ALSO LONG DISTANCE OUT OF STATE FOR 5 MONTHS AND I PAID THE PHONE BILLS TO SPECTROTEL WHICH HAD SOME LONG DISTANCE CALLS IN THE BILL. TOTAL USUALLY AROUND $90 A MONTH FOR 2 PHONE LINES.

 

LAST WEEK , IN MARCH 2007,THE OLD OWNER SAYS HE HAS BEEN GETTING LONG DISTANCE PHONE BILLS FROM ATT SENT TO HIS HOME, FOR A TOTAL OF $380. AND THEN ATT SHUT OFF HIS HOME SERVICE AND THE SERVICE IN MY STORE. I CALLED SPECTROTEL AND THEN THEY TURNED BACK ON THE LONG DISTANCE SERVICE WITH A CHARGE OF $10 TO USE SPECTROTEL. MY LONG DISTANCE SERVICE WAS ALSO SHUT OFF BY ATT.

 

AFTER TALKING ON THE PHONE FOR 4 HOURS WITH BOTH PHONE COMPANIES NEITHER ONE WILL SAY THEY ARE WRONG IN STILL BILLING ME WITH ATT WHEN I ASKED THEM TO SHUT OFF SERVICE IN OCT 2006. NOW ITS MARCH 2007 AND THEY SAY I OWE $380. ATT WON'T SEND ME THE PHONE BILLS SO I CAN SEE IF I AM GETTING BILLED TWICE FOR THE SAME CALLS.

 

I AM VERY UPSET WITH BOTH COMPANIES. I HAVE 5 NAMES OF SERVICE REPS I SPOKE TO AT SPECTROTEL AND THEY SAY THEY HAVE NO NOTES IN THEIR COMPUTOR THAT SAY I DEMANDED TO SHUT ATT SERVICE DOWN. WHAT CAN I DO NOW. HELP .. THANKS DAVE B




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From: Message Author (click here to email author)
Date: Wednesday, 21-Mar-07 02:58:15 CDT

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