Cingular Wireless

Cingular Wireless 1-866-CINGULAR

m-Qube, INC

Steve Lambert, North Carolina

We have our cell phone service with Cingular. On one of our phones are subscription services that our 14 year old daughter somehow singed up for, not aware of how such things work. Since August I have caller Cingular and told them about the charges. Past charges were removed but they keep appearing month after month and I call month after month to get the charges removed, only to have them reappear the next month. This is turning into a very stressful situation. The service that will not go away is m-Qube Inc. I have asked about changing the number for this cell phone but I have to pay a fee to change the number. They want me to PAY to fix a problem that they can not fix. We renewed our subscription to Cingular this past year for an additional 2 years, after the past two years of good service. BUT, if they can not fix this we will be changing companies when our contract is up. I will also make aware my friends and customers that have Cingular how stressful this situation has been and warn them to change companies when their contracts are up.