Home Depot #6542, Austin, TX

Cashier in garden center 1:52pm 3/16/07 was playing with & being loudly

distracted by another associate in a power wheelchair. While cashier boy

was counting the items I bought, his boyfriend was yelling out random

numbers to distract him, hollering instructions, & slapping at the page

of the UPC book he was scanning (I bought 9 concrete pads which do not

have UPCs)so that I discovered later that he had only rung up 8. I was

not the only angered customer. The cashier was eminently inept,

unhelpful, & unconcerned; his boyfriend is clearly much too immature to

be employed there. A female associate who brought cashier boy some cash

for his till asked Casanova "What are you doing out here: helping?"

Obviously not. I called the store to pay for the 9th item, was told by a

cashier supervisor that she had "a million customers right now" & could

not assist me. She put me on hold ostensibly for a senior mgr. After 10

minutes I gave up, which was her intent anyway. Welcome to Home Depot:!

You can do it, but not with OUR help. The rest of my purchases for this

10x12 deck & 12x12x10 shed will happen at Lowe's & McCoys. As for your

Woodward store #6542, it is a cesspool, a real dive. I certainly was NOT

welcome there, as usual for this location: I only go there as it is

close to my job & I can pop in on my lunch hour. As it was, 20 minutes in

checkout blew that idea. What a waste.

I returned to the store on Monday & paid for the 9th pad.