Consumer Health Benefits

I was contacted by someone at Consumer Health Benefits shortly after I had applied online for health coverage for my girlfriend through Aetna. The person calling me (I wrote down his name at the time, but of course now I cannot locate it) told me that my girlfriend had been declined for coverage by Aetna, and that they were an affiliate of Aetna which helped people who were otherwise turned down for health coverage. Long story short, I signed on with them, only to find out later that Aetna HAD NOT turned her down and they had no affiliation with any such company and would have never passed along private health information to another company (something on which I should have done research, but being the typical busy person, I didn't have a lot of time to do so, and took everything I was told at face value).

After finding out that I had been lied to, I attempted to contact the individual who called me and was given some runaround reason why I couldn't speak to him (and, as I stated before, I have since misplaced his name). I made several other attempts to speak to him or to anyone who could help me, but these people are difficult to get hold of (they have 9 to 5, weekday hours, and the fact that I work during those hours, like most people, it was difficult to find time to even make the calls). When I was able to make a call, I seemed to be on terminal hold, and then sometimes I was disconnected.

When I finally spoke to someone (a person to whom I was told I must speak in order to come to a resolution), she was completely irrational and rude (she threatened to hang up on me.....I believe I have her name written down somewhere), and she told me in one way or another that she was the highest authority at this company.

In closing, I eventually had to cancel my credit card so this fraudulent company could no longer charge me. If anyone reads this message, and have been contacted by Consumer Health Benefits, please do yourself a favor and DO SOME RESEARCH before agreeing to anything (I would flatly say don't do it, but you don't know me and I wouldn't expect someone to blindly follow my recommendations). Make sure you write down names and phone numbers (and please store them somewhere safe...lol) and verify any and all information they feed you.

Thank you very much.

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