Webkinz from Toys Galore/Strawberry Central

Hi,

I Placed an order back on February 7, 2007 with Strawberry Central for 2 webkinz.

One of the items were on backorder. I had sent an e-mail a couple of weeks later asking

When the item would be in and shipped. I got an e-mail back that there should be a shipment

coming in soon. By the way, the only way you can contact

Them is by e-mail they only take orders over the phone but do not do customer service.

I have been going back and forth with this company for over a month as to when my order

Is going to be in. I sent another e-mail on February 27th and got one back saying the order

Should be in next week and will be shipped and they will send me an e-mail with my tracking

Number. It's March 16h and I haven't received any feedback still about my order.

They also told me that if I cancel they will charge me a 30 percent restocking fee

This company's customer service is terrible.

I do not need these items now because I found them elsewhere. They were for my daughters birthday.

I would not recommend to anyone doing business with Toys Galore/Strawberry Central in Florida.

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Same thing happen to me

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Order placed on January 28, 2008 with TOYS EXPERT but I received it on march 8, 1 week after the daughter's birthday

Order incorrect

Their customer service does not answer to phone and e-mails

Me too, I would not recommend to anyone doing business with TOYS GALORE/TOYS EXPERT/STRAWBERRYCENTRAL in Florida

TOYS GALORE = INCOMPETENCE