Retail Store Forever 21

Posted on Friday, March 16th, 2007 at 12:19pm CDT by 3ed9c3e7

Company: Retail Store Forever 21

Category: Other

Forever 21

I bought a shirt for my daughter and she wore it once. I hand washed it per the label instructions and the little brown hearts bled all over the cream background. Forever 21's return policy is that the item can only be exchanged unworn to get a store credit. I emailed customer service and they stated again to me the above,"the item must be unworn" I want to warn EVERONE about buying something at this store. If they sell X number of these, or any clothing and the colors bleed and you can not return them! You do the math...what a scam!

Lynda


1 Comment

f9723fb0, 2008-03-25, 08:12AM CDT

i work at forever 21 and i have had customers come in and return their item because it has bled. and we do it with out a problem as long as they still have the recipt.

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