rude

March 15th 2007

To whom it may concern we were at a Tim Horton's last Sunday and were

treated very rudely by two of the women there.

On the TV and on the paper cup I had to "roll up the rim" it states

NO PURCHASE NECESSARY!!!!!!!!!!!!!!

When the person I was with that HAD order a meal requested a cup she

was refused and in a very way. I went up thinking I could

discuss the problem with them and one went laughing off and the other

gave me a an argument and pushed a long piece of paper at me with

rules. These were rules if we had won something and on the back of

that it also said NO PURCHASE NEEDED FOR A CUP!!!!!!!!!!!!!

When I went back and showed the person they took off to the back room

and came back five or ten minutes later and said it was orders from

Head Office and there was not a thing they could do about it.

I am a senior and we meet at Tim Horton's on a regular basis 20 or so

and now feel that we will no longer do that because of the way I was

treated. My pressure was 210/98 when I got home and it is up

right now I can feel it and the women here at the TAG office said

they notice I am upset ALL OVER A PAPER CUP, it is the principal of

the thing. When it says NO PURCHASE NEEDED that is what it should

be. I do not see a number on the sheet they gave me but it has on

the top of one side Tim Hortons Roll up the Rim to Win Contest 2007.

It is for the U.S. and Canada.

This is a form for winners of big prizes not a simple paper cup.

I would appreciate hearing from you in this regard.

I do not have a computer but I do come in here to the TAG office and

the Library to check on my e-mails.

My e-mail address is Email User

I will be back in a couple of days, thanking you in advance.

I do think your employees should be asked to speak to the customers

with a pleasant tone, I was not rude with them I just could not

understand what the problem was. We both at that time had a meal it

is not that we walked in off the street demanding a paper cup. I am

seventy and my young friend was twenty seven.

This is from a very disappointed senior who with others have enjoyed

our meals at Tim Hortons but will have to make other arrangements.

Mrs Carolann

Comment On This

If you read the instruction sheet it says . Write a letter to such an address (is also writen on the instruction sheet)and receive a free cup. Only one free cup per address.