Memolink.com Daily Survey not working for SEVERAL months in a row!!! :(

To Whom It May Concern:

This is a Complaint against:

Memolink, Inc.

2000 S. Colorado Blvd

Tower 1 Suite 7000

Denver, CO 80222

They offer a "Daily Opinion Survey" that can be worth 600 Memolink points

if you are qualified to complete the survey. as well as an entry into a

sweepstakes for $50,000.00. Since 02-15-2007, I have been having a

recurring problem with not being able to complete this Survey. The first

time (02/15/07) that I had a problem with this survey, one of the

technicians was kind enough to refer me to the outside company that

supposedly runs this survey for Memolink, but he also went ahead and

credited me for the 600 Memolink points. The second time (03/12/07), he

refused to credit me the points until I went through that other company

first. I tried contacting them, and sent him a copy of that email, letting

him know two days later that I still hadn't gotten any response, even though

I was a panel member of the other company. :( I tried to persuade him to

credit me again for the 400 Memolink points, but was unsuccessful in that

attempt. The third time (03/13/07), I went to the other company first, then

three days later, contacted Memolink Support to that individual's attention

with a copy of the email I had sent to the other company and a statement

that the hadn't yet responded. I got no help that time, either. Today is

the fourth time I had a problem. I am absolutely certain that no outside

company was involved with this problem, because here is the web site where

the problem I encounter occurred:

http://sms.surveyrouter.com/memolink/memolinkNC.aspx?c=CD2389. Notice that

it includes Memolink in its URL, not once, but twice!!!! I am attaching all

of the Word documents that I saved from the complaints I sent to Memolink

regarding these problems.

I would greatly appreciate it if you would investigate my complaint, mete

out the justice that is due, and inform me of the result of your

investigation. Thank you very much.

Sincerely,

Mrs. Karen Hardee Brinkman

Saint Petersburg, Florida

(727) 522-9067

(727) 455-6935

5128 49th Avenue North

Saint Petersburg Florida 33709