FW: Confirmation - CORE Centre

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From: "CORE Centre" Email User

To: Email User

Subject: Confirmation - CORE Centre

Date: Thu, 15 Mar 2007 12:19:27 +0530

Thanks for sending complaint your complaint details as follows

Title : AQUAGUARD REVIVA

Complaint ID : 20519

Complaint Details : The company tricked and sold me the equipment on

23.05.2006 and the unit was to be installed wall mounted. The technician

did not wall mount the same and did a shoody job with all pipes and wires

hanging which is dangerous. When pointed out he said the service people

will attend to it and till date no one has turned up in spite of phone

calls. The salesman promised freebies also to lure me into buying the

equipment and has not yet given the freebies.

Further the warranty card issued to me states" with Eurosmile Service you

get prompt, reliable service in ypur home .....regardless of how often you

need or how complex the problem is.

As Per warranty min 4 quaterly service has to be done and not one done so

far.

I want them to immediately fix the equipment wall mounted and do a neat

wiring fixing of the pipes etc and also do the service immediately and

extend free service of 3 more quarters .

If not I want my money back with interest.

Consequences : all pipes and wires hanging which is dangerous. I want

them to immediately fix the equipment wall mounted and do a neat wiring

fixing of the pipes etc and also do the service immediately and extend

free service of 3 more quarters .Also the freeebies promised

If not I want my money back with interest.

We are also happy to inform you that you could also avail of the free

HELPLINE service by calling the Toll Free Consumer Helpline at

1800-11-4000

Thank you for lodging your complaint with us.

The CORE Team