Cub Cadet (MTD)

Below is the e-mail I sent to find a part for my mower and the response I received from Cub Cadet. I found after researching this that a company named MTD had purchased Cub Cadet and it is apparent that the quality is not what it once was. MTD owns the "names" Cub Cadet, Troy-Bilt, Yard-Man, Yard Machines, Bolens, McCulloch and White Outdoor. I would be hesitant about buying any of these names if you are expecting a long lasting well-built product from the previous company's good name and history.

Customer (Thomas Hunt) 03/28/2005 10:32 PM

I was told by my local Cub Cadet dealer, that the part I need for my 800 rear engine mower is no longer available. The part # is 703-1913 and the description is "shift cam with handle". Since the shift handle is broken off the cam I can no longer put the mower into gear therefore my mower is now useless. I bought a Cub Cadet because I wanted a mower that would last. Why would you quit making parts for a mower that is supposed to be high quality. I am now asking myself why I spent so much for a mower that would be rendered useless because a part is "no longer available". What should I do? Your help would be appreciated.

Response (Cub Service) 03/29/2005 09:15 AM

Thank you for contacting Cub Cadet.

We apologize for the inconvenience.

Unfortunately, we do not manufacture parts for your unit anymore.

Check on EBAY or Tractor Message Boards, see if anyone is selling parts for this unit.

You can also try this company's website for older unit parts.

http://www.depotparts.com/SellingParts/SellingParts.html