Charter Communications' SCAM

Once again I have been duped by Charter Communications! After years of being abused by their poor service in Michigan I finally had them disconnect me. That lasted for about two years. They mailed me an offer that sounded too good to be true and sure enough, it proved so. I was to get basic cable for $9.99 per month for a year and have as many t.v.'s connected for free at time of hook up. It was understood at that time that I had the need for all new hook ups and wanted the walls fished in a professional manner by the installer and was PROMISED by the salesman that it would be done as such.This is a detail that I made certain was clear before I set up the appointment. I took off the day from work and waited til late in the evening for him to show and when he did I knew I was in for trouble. The man looked frustrated and walked strasight past me as if I was nobody and began complaining about how late it already was and the ensuing rain, etc, etc...he plain didn't want to be here. When I informed him what rooms I wanted done he blew a gasket and told me that each room would be $40 each!! I got on a phone and he got on a phone and it was decided that they were not about to do my house as was promiosed, playing it all off as if it was a big misunderstanding. It was not! This was an intentional mishap planned from the get go. Charter isn't going to make anything on $9.99 basic programs plus free installations and 3 hookups, so they scam me to get me to hook up AT LEAST ONE out let then promise to come back and do the rest later. Bullsh AT T! IT IS A SCAM ! Try to call their complaint department and you'll be put on hold until you are disconnected. It happened two years ago and it still happens today. I wasted my day and about 45 minutes airtime on a cell phone. I WaNT Justice. I want a way to hurt them in their pocket book. I'm out hundreds of dollars in "imaginary" money (the smart-ass operator says this when I call to complain, because my potential income lost and airtime minutes weren't money in hand) and a good day was turned to sheer madness! There is no where to turn, no way to derive satisfaction, but am hopinbg some terrorist is approached by Charter in the interim and praise be allah...