BFS Broward Factory Service

Product: Home Warranty Plan

Company:

Broward Factory Service

Owned by Herd Enterprises, Inc.

2014 Hayes St, Hollywood, FL, 33020

Telephones: 1-888-237-9910, and 1-954-920-0400

Florida Licenses:

CA-CO56774, CF-C056867, CA-C057400, ES-0000336, CA-CO56778

website:

www.browardfactory.com

Online Warranty: "We fix it, or replace it. Free!"

CONSUMERS BEWARE:

We bought a BFS home a warranty plan for our home in Miami - from these

folks directly from their website, and prior to paying in full - we

confirmed coverage with their telephone operators.

Six months after purchasing their contract, we made "our first and only

service request to have them reparied our washer/drier, which was making

loud noise during the tumble cycle. After paying their $45 dollar fee to

their technician, numerous calls to their supervisors,managers, technicians,

unkept promises/excuses to fix machine and "over six months" since we filed

our request for service - they have neither repaired the machine nor replace

it.

Just read another complaint that was filed on this site a while back by

another consumer, and wished I had seen it prior to purchasing their

service.

There are plenty of other high quality home warranty service providers

nationwide - don't make the mistake we made.