Sears Free Standing electric range

On Sunday May 27, 2007, I turned my Sears Kenmore oven on to preheat so =

I could bake cookies. I left the room for less than 5 minutes . When I =

returned, I realized my oven was on fire. The bottom heating element =

was in flames and the digital read outs on the stove top were all blank. =

I turned the oven off, it continued to burn, so I ran to the circuit =

breaker and turned it off, after a few minutes, the fire went out. My =

range was SO hot, it took a long time for the exterior of it to cool =

enough to touch. We called the manager at our local Sears, and several =

other people, all the way to the corporate offices. NO one would offer =

any satisfaction. This range was only 5 years old! We wanted them to =

come and see what malfunctioned and caused it to burn. They refused to =

do that unless we paid them to come. Since the oven was destroyed, we =

didnt want to sink any more money into it. We had it hauled away when =

our new range was delivered ( not a Kenmore, and not from Sears). We =

do have pictures of the burned element and the serial # off the range. =

We hope someone will take notice and recall these ovens before someones =

house burns down. =20