Liberty Taxes / Tax Preparation

Hello,

I had my taxes done at Liberty Taxes In San Diego, California. I went in

to do my state taxes only. The office submitted my federal taxes

(without my permission) and now no one wants to get back to me. I still

have not received copies of my paperwork (state or federal).

I've left several messages at the local office, no one returns my call.

Now they've even removed their greeting.

I've called Corporate, which submitted a ticket to a lady named Nancy.

Nancy emailed me and said that she would contact the office. It's been

two months. I've emailed Nancy back and she no longer returns my emails.

No one is communicating.

I would appreciate any assistance you might be able to provide.

Corporate office

Liberty Tax Service

Headquarters Toll Free: 800-790-3863

1716 Corporate Landing Parkway

Virginia Beach, Virginia 23454

Email User

Office where incident occurred

Liberty Taxes

Office Address: 9350 Clairemont Mesa Blvd STE E

San Diego, CA. 92123

Office Contact Numbers(s) Ph. (858) 541-1040