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Complaint on Drive FInancial Services in Dallas, TX

 
Complaint on Drive FInancial Services in Dallas, TX

Hello, my name is Kevin from Oklahoma. I purchased a vehicle in July 2006 from a dealership in Tulsa, OK called Riverside Chevrolet. My vehicle was financed through a company named Drive Financial. From August 2006 through February 2007 I made on time monthly payments and even paid above my payment of $681.43 to be applied to the principle of the acct. At the end of February my employment was terminated due to an issue that was out of my control. The very next day I called Drive Financial and told them my situation. I told the gentleman that I spoke with that I will not be able to afford the vehicle and that I would like to elect for a voluntary repossession. He explained to me the consequences of this option and that they come and get the vehicle and sell it at auction and that I am still responsible for the remainder of the loan amt. I agreed to this and he advised me that they would be coming for the vehicle in 10-14 days. Two weeks go by and the vehicle is still in my

driveway. I called Drive and the lady was very nice and she said that someone would be there soon. 45 days later I get harassing call number one- around 1 pm I receive a call about the now past due payment of the vehicle. I told the lady the same situation that I described to the man I spoke to the day after I got laid off in Feb. She VERY rudely said that I had entered into a contract with Drive Financial and that I must make a payment right then and there. I told her that I was unable to and she said that I would be sorry and she hung up. After that day I received EXTREMELY harassing phone calls every day if not twice a day with the same attitudes and the same outcome of every call. This is still going on to presently. Today 6-7-2007 I called Drive and spoke with an Tylette (Ext. 1415) and asked her if anyone was ever going to come pick up the vehicle. She said that a volunteer repossession was no longer an option because I am now 3+ months past due. I advised her that I

requested the vehicle to be picked up back in February. She said that even if I did request that, that they cannot do that and now the vehicle will be repossessed and will show on my credit report that it was not voluntary even though I requested it to be done over 90 days ago.

 

I do not believe this to be fair. I am willing to keep the vehicle if they can move the "past due amts" (Payments for March-06, April-06 & Mat-06) to the end of the note and I can start back paying on the vehicle in June with my normal payment of $681.43

I also believe it to be fair that they should lower my outrageous interest rate which is currently at 21%.

 

Thanks you for your time,

 

Kevin

 

PS. - If you need anymore information please contact me and I will be happy to provide more. Thanks!


 

---------------------------------

Don't pick lemons.

See all the new 2007 cars at Yahoo! Autos.

From: Message Author (click here to email author)
Date: Thursday, 07-Jun-07 17:49:13 CDT

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