Complaints.com

a city discount

 
a city discount

ACityDiscount/Peach Trader,Inc. Atlanta Ga.


I ordered two items from this company on 02/28/2007, a Scotsman Ice

Maker and a Wall Bracket totally $2,948.03. I did not need the wall

bracket and on March 28th I was told by a customer service rep. that

I could return the wall bracket for a refund as long as the item was

still in the original box unused. I returned this item on March 30th

via FedEx next day to the manufactuer as instructed.


As of todays date June 6,2007 I still do not have my refund. I have

made numerous phone calls to the company regarding my refund, from

the CEO down to the Customer Service manager along with almost daily

emails addressed to their Customer Support Dept, NONE of my calls

have ever been returned and only one reply email was received with a

response saying that it will take 2 months for me to get my refund.

Last call made today 6/6 to the customer service manager, I was told

that now it could take as long as 3 months for me to get my refund.

When I asked why it takes so long to get a refund, I was given the

excuse that they are not set up to do refunds. MY GOD how difficult

is it to write a check and put it in the mail..........

I have now had to file a claim with my bank to try and expedite a

refund.


DO NOT DO BUSINESS WITH THIS COMPANY, no matter if it seems like a

great deal, you could pay for it later.

This company conducts themselves in a very unprofessional manner and

should not be in business!!!!!!!!!

-Robert Wakefield

From: Message Author (click here to email author)
Date: Wednesday, 06-Jun-07 12:48:41 CDT

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

city
discount
Search our consumer complaints database
Browse complaintsdatesdates