Complaints.com

From: Message Author
Date: Friday, 29-Jun-07 10:01:48 CDT

Business Info

On 5/31/07 I had water damage to my house that caused my family and I to

stay at Best Western Atrium Gardens Hotel in Elizabethtown, KY from

6/10-6/27/07. They were supposed to bill my Insurance Company, State

Farm. Instead, they charged my bank account $1,232 on 6/25/07, and $249

on 6/27. This is more than I had in my bank account, so I have also

been charged overdraft fees. I have spoken with Best Western several

times and was told they credited my account earlier this week. My bank

said that this is not true. =20

=20