Expo Design Center (Home Depot)

Be prepared for a long wait for blinds when shopping for blinds at the Expo

Design Center owned by Home Depot. I have three windows with arches that I

wanted to have honeycomb blinds put on. The installer came out to measure

and do the templates for the arches. I placed the order for the blinds.

Three weeks later, they called to tell me that the blinds I ordered don't

come in the size I needed for the arches. I picked out a new fabric and

asked them again to order them. I was told they would arrive three weeks

later. On the Wednesday of the week they were due to arrive, I called the

store to find out if they had arrived. They indicated the blinds were still

being fabricated, but would arrive in approximately 2 weeks. Two days later

I received another phone call saying that UPS lost our templates for the

arches and that the installer would have to come out to redo them and

basically start all over. Needless to say, I AM NOT HAPPY! They can blame

Hunter Douglas and UPS all they want, but I ordered blinds for my other

windows from an online company I have used before and they were here in less

than 2 weeks.

Amy Scotto

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