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Woodstream Corp.

69 N. Locust St.

Attn: Consumer Care

Lititz, PA 17543

I ordered the item # 209 Perky-Pet "Our Best" Feeder" on 5/28/07 for a

Father's Day gift. The box arrived approximately a week later and the shipment

was not complete. It was a hummingbird feeder and all they placed in the box

was the glass bottle without the feeding station or the top to hang it with.

I notified the company by telephone on 6/18 and they promised to send the

missing pieces to the shipment immediately. I sent an e-mail on 6/22 to the

company to inquire about the status of the shipment and received an e-mail

stating that they were sorry for the mistake and would be shipping the complete

feeder immediately and I should have it within the week. Today is 6/29 and I

still have not received the feeder. I e-mailed the same customer service

representative at the company who had responded to me on 6/22. Now, she states

that the item has still not shipped due to their warehouse being so busy.

This is poor business practice and I will not do business with them again in the

future.

Jill and Bill Lindsey