Complaints.com

From: Message Author
Date: Thursday, 28-Jun-07 15:44:07 CDT

I would like to lodge a complaint about the shipping practices of =

Permission Interactive.com, parent to Patch Perfect grass seed as seen =

on TV commercials. =20

I thought the cost of two bottles of seed at $19.95 wasn't too bad ... =

but the routing shipping cost of $7.95 was almost half the cost of the =

product. The company offered rush delivery for an additional $5.95 ... =

making the total shipping cost two thirds the cost of the product. =20

My order was placed on line on June 21, 2007. It was not processed =

until June 26th, 2007 and shipped via Parcel Post! When a buyer pays =

2/3's the cost of the product for rush delivery it shouldn't be sent by =

the U. S. Mails!

When contacted about this, the customer service rep said that the extra =

$5.95 only guaranteed my order would be processed quickly at the =

warehouse. Rip off city!

J J Andrew

Lisbon, Me.