RCA TV 32"

RCA 32"TV bought at Walmart, Denham Springs, Louisiana

Bought the TV for my father, who is legally blind and has Alzheimer's. He

mainly listens to the news on TV. Sound went out after 6 months. RCA/Thompson

will not do anything because my BLIND father - with Alzheimer's - cannot

produce the receipt. He misplaced it. RCA looked up the TV by the serial #, and

verified it was sold in Dec 06, thereby making it still under warranty. But

they won't authorize the service dealer to do anything because of the lost

receipt. Mind you, DEC 2006 is stamped on the back on the TV with the serial

number! Walmart will not take the TV back -- guess why? Because of the lost

receipt.

IF YOU ARE OLD AND HANDICAPPED, DON'T COUNT ON RCA OR WALMART TO DO ANYTHING

EXCEPT SELL YOU A FAULTY TV!

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Comment On This

Don't be mad at RCA. For all they know, since you have no proof of purchase, you could have simply salvaged the TV from someone's trash can.

In the future be sure to keep all the documentation on any major purchases. Typically with electronics, the instruction manual is going to list all of the warranty provisions and procedures for filing a claim.