direct tv

direct tv

I signed up for direct tv a year and a half ago I thought that I was

signing a 1 year contract. Then I found out that because I got a dvr

from them I found out that I actually signed on for a 2 year contract,

well the dvr took a crap a couple of times and they said that they

were aware of the problem and were working on it, I waited for about a

month and called them back they said they had to reset the dvr so they

did it did not fix the problem another month went by and I called back

and they said they could send me out a new one, and when I got it I

was to send the old one back, which I did. then I got my bill in and

there is a charge on there for them to ship it to me, I called

customer service again, and after arguing with them, they finally

agreed to take the shipping charge off but I would be responsible for

shipping the old one back, I told them that I wanted to pay my way out

of my contract, I was told it was going to be around 100 dollars well

when i got my bill it was more like 324 dollars, they said that when

they shipped out the new dvr that i automatically signed up for 2 more

years, I told them that I would pay until the end of the first

contract but I was not going to pay for a contract that I did not

authorize, so they took it out of my bank account with out my consent,

I should be able to prosecute them for theft, but once again the

little guy gets the short end of the stick

--

florence kohn