Poor After sales service for Air Conditioner,no response from company too

Respected sir,

I had purchased a Voltas premium vertis A/c from your dealer J.P electronics

Borivali(W) on 9th June on the recommendation of the dealer who said that

Votas a/c is good and after sales service is excellent but i am really

dejected that a brand name of Tata's is providing so bad service that from

11th June till today morning each day i have been lodging a complain in your

service centre about sending a technician for checkup and demo of my a/c but

till date nobody has even bothered to call me and tell me the reason nobody

has come to do the job.Each day i called they promised sombody would come

that day in the evening but till now no one has come,i even spoke to your

service incharge Mr.Vilas but the story remains the same so i guess that

Tata is paying only fat salary to your service incharge just to sit in a

comfortable cabin and doing nothing but just harrissing customers and

spoiling Tata's well earned name.

I hope somebody really looks into what is happening before Volats name

really get spoilt and appoints proper and result oriented people who

understand value of time.

I just hope somebody reads this mails and reply's to me being responsible

enough of what is happening and take some action.

My complain number is 811104 lodged on 11th of june

this is the second time i am sending this mail and i suppose nobody is

bothering to check it also

Thanks if you have read this mail and understand value of time and

committment

Rizwana

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