Westlake Financial - Auto loan

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Westlake Financial-Texas

I purchased my vehicle in 2006. I was paying my car note on time. I

then came into some financial hardships that cause me to fall behind.

Bottom line, the representative told me that I could bay a certain

amount, and then pay the other amout 2 weeks after. Then when my

payment came I would only pay half for that month. I wasn't able to pay

on that schedule, but got the total amount in.

The representative then told me that was not the agreement. I told her,

" you know what, I need to start recording these conversation. You all

keep changing things." She stated I needed to send in another $75.00.

I don't have anymore money to send to you. I have sent in the total you

all requested. After going back and forth with this representative, she

then insults my intelligence, by saying, "well this is not my problem,

you should have enough education to...blah blah blah." At this point I

told her, "you will not talk to me that way, I will hang this phone up

on you." She replies while I am talking, "go ahead...go ahead".

TOTALLY UNPROFESSIONAL.

Before this incident, they had a "so called repo man", call me and leave

a message. First of all, he tries to talk in a southern accent which

was fake as monopoly money. He couldn't even hold the accent through

the hold message. LOL

Oh well, you live and learn. I am not surprised there are others that

have complained on this company.

Westlake Customer

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<st1:City w:st="on"><st1:place w:st="on"><font size=2

face=Arial>Westlake</st1:place></st1:City><font

size=2 face=Arial>

Financial-Texas<o:p></o:p>

<span style='font-size:10.0pt;

font-family:Arial'><o:p> </o:p>

<span style='font-size:10.0pt;

font-family:Arial'>I purchased my vehicle in 2006.  I was paying my car

note on time.  I then came into some financial hardships that cause me to

fall behind.  Bottom line, the representative told me that I could bay a

certain amount, and then pay the other amout 2 weeks after.  Then when my

payment came I would only pay half for that month.  I wasn’t able to

pay on that schedule, but got the total amount in.  <o:p></o:p>

<span style='font-size:10.0pt;

font-family:Arial'><o:p> </o:p>

<span style='font-size:10.0pt;

font-family:Arial'>The representative then told me that was not the

agreement.  I told her, “ you know what, I need to start recording

these conversation.  You all keep changing things.”  She stated

I needed to send in another $75.00.  I don’t have anymore money to

send to you.  I have sent in the total you all requested.  After

going back and forth with this representative, she then insults my

intelligence, by saying, “well this is not my problem, you should have

enough education to…blah blah blah.”  At this point I told

her, “you will not talk to me that way, I will hang this phone up on you.” 

She replies while I am talking, “go ahead…go ahead”. 

TOTALLY UNPROFESSIONAL.  <o:p></o:p>

<span style='font-size:10.0pt;

font-family:Arial'><o:p> </o:p>

<span style='font-size:10.0pt;

font-family:Arial'>Before this incident, they had a “so called repo man”,

call me and leave a message.  First of all, he tries to talk in a southern

accent which was fake as monopoly money.  He couldn’t even hold the

accent through the hold message.  LOL  <o:p></o:p>

<span style='font-size:10.0pt;

font-family:Arial'><o:p> </o:p>

<span style='font-size:10.0pt;

font-family:Arial'>Oh well, you live and learn.   I am not surprised

there are others that have complained on this company.<o:p></o:p>

<span style='font-size:10.0pt;

font-family:Arial'><o:p> </o:p>

<span style='font-size:10.0pt;

font-family:Arial'><o:p> </o:p>

<st1:City w:st="on"><st1:place w:st="on"><font size=2

face=Arial>Westlake</st1:place></st1:City><font

size=2 face=Arial> Customer<o:p></o:p>

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From: Message Author (click here to email author)
Date: Monday, 25-Jun-07 13:06:26 CDT

Business: Reply Online Consumer: Comment On This

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Complaint #: 146482

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